Course
Overview
Problem solving is a strategy that forms
the baseline to reaching amicable solutions whenever a conflict arises or a
difference emerges in an institution or among individuals. It is with this
argument that different problems might arise and therefore the best strategies
should be devised to end any emergence of the same problem. The course is
designed to offer core skills to help the concerned individuals amid the rise
of problems. The
details of the course are in line with the problems that happen both at the
societal and institutional level, acting as a prior preparation for mitigation
measures.
Course Description
The course provides basics concerning
causes of problems and strategies of dealing with problems. The problems that
affect students can only be solved if the best strategies are utilised and this
course provides learners with skills to handle personal and group problems
hence making them fit in the society. The course handles basic issues that
concern emerging problems, strategies to dealing with problems, the types of
problems evident in the society. Therefore, the aim here is to explain how the
problems are analysed and solved with a focus to the benefits of problem
solving. The institutional problems can be solved amicably through a well laid
down process that does not create further conflicts or disharmony among the
work mates and this is another basic concern of the course.
Purpose of the course
The main thrust of the course is to equip
learners with skills to deal with emerging problems in institutions and the
society.
Learning outcomes
By the end of the course
the learner should be able to;
-
List types of problems.
-
State problem solving
methods.
-
Discuss problem solving
skills.
-
Explain the strategies
for problem solving.
-
List ways of improving
problem solving skills.
-
Discuss the importance of
problem solving.
-
Explain problem solving
and critical thinking
-
Apply the problem solving
skills learnt in class in real context
Requirements
·
Open to students and
professionals at all levels of learning/training
Topics
1.
Definition of problem and
problem solving, history of problem solving
2.
Problem solving
models/theories
3.
Types of problems, causes
of problems, institutional problems
4.
Problem solving methods-
mediation, arbitration, etc
5.
Problem solving skills,
how to improve problem solving skills and strategies
6.
Procedure/process of
problem solving, problem solving work sheet
7.
Problem solving and
problem analysis
8.
Benefits of problem
solving, effects of failure to solve problems
9.
Problem solving and
critical thinking
10.
Problem situations,
environments, managerial problems, employee problems, problems and managerial
decisions
11.
Application of Problem
solving skills in institutions
12.
Qualities of a good
problem solver, bad problem solver, advantages of problem solving skills
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